Constantly refining strategies and developing innovative tools to achieve consistent RevPAR Index increases year over year.
Cost Controls
Continual focus on expenses to achieve Gross Operating Profit targets.
Guest Satisfaction
Regular review of guest satisfaction standards and feedback, with the goal of attaining the top 25 percent of brand service score rankings.
Asset Maintenance
Thorough property operational audits in addition to brand-specified inspections to maintain our hotel assets in top physical condition.
Associate Empowerment
Constant communication between supervisors and associates in addition to bi-annual associate surveys to measure engagement and improve associate satisfaction.